A warm welcome.
A clear next step.
Answer calls and website questions. Bring your team in when needed.
One welcome.
More ways in.
Hi, do you cover the north side? I’d like someone to call me about a repair.
We do. I can take a few details and pass your request to the service team. What needs fixing?
Answer. Understand. Route.
Use your approved answers and routing rules.
- 01Approved service area
- 02Reason for calling
- 03Owner + next action
Illustrative conversation. Availability and actions depend on your approved setup.
Can you help with a website that is already live?
Yes. We can review the existing site first. Would you like to share what you want to improve?
Help while they’re here.
Answer questions and capture follow-up requests.
- 01Published knowledge
- 02Visitor’s question
- 03Requested follow-up
Illustrative conversation. Availability and actions depend on your approved setup.
I’d rather talk this through with someone.
Of course. I’ll pass along what we’ve discussed so you don’t have to start again.
Hand over the context.
Give your team the conversation and next action.
- 01Correct business
- 02Conversation context
- 03Human-owned outcome
Illustrative conversation. Availability and actions depend on your approved setup.
Your website.
With someone to ask.
Answer questions and collect inquiries using your approved business information.
Plan details
Enabled per website. Sites, messages, support seats and retention follow your approved scope; Call Center software does not automatically include chat usage.
A good place
to get started.
What would you like to know?
Services & availabilityTalk to the teamAnswers from approved informationA conversation
with somewhere to go.
Connect your website inquiries to your team. Keep the service interest, campaign source and customer’s next step in view.
Explore connected servicesWebsite inquiries and reviewed lead queues, with source and service context.
Record the disposition, assign a callback and scope consent-based outreach.
Review conversations, customer status, outcomes and usage.
Website work, campaigns and automation setup are scoped separately. Accounts, consent and approvals still apply.
A little room.
To grow.
One workspace for your team.
Add people and numbers as you need them.
- 500 minutes per callerShared across your workspace each month.
- Standard AI receptionUses the same pool of calling minutes.
- Your team, togetherCalling, management and a local US number.
Your calling workspace
One of each included.
$49USD / month
Enter whole numbers within the allowed range for each field.
Plan your workspacePricing details
Optional natural voice adds 10¢ per receptionist minute; reception also uses pooled minutes. Bring your own team, or request separately quoted managed staffing.
Estimate for the current new-purchase catalog. Managers who call need a calling seat. Taxes, premium routes, optional voice, texting, staffing and service work are additional. Website chat is scoped separately. Final pricing and availability are confirmed in the live flow.
Good questions.
Clear answers.
Is this software, staffing, or both?
Start with the Call Center software and your own team. Bloom-managed agents or a hybrid floor can be scoped separately; human staffing is not included in the software subscription.
Does Call Center include phone reception and website chat?
Both belong to the Call Center family. Website Concierge also remains available inside Bloom Marketing. Each channel follows its own enabled sites, usage allowance, approved knowledge and handoff setup; buying call-floor software does not automatically activate website chat.
How are minutes and optional voice billed?
The current new-purchase catalog includes 500 monthly minutes per calling seat, pooled across the workspace. Eligible overage is 2¢ per minute. Standard receptionist voice is included; optional natural voice adds 10¢ per receptionist minute and those minutes also count toward the pool. Existing accepted pricing versions remain in force.
What happens when I request a plan?
The existing Call Center configurator collects company details, staffing, seats, numbers, coverage and launch needs. Availability and the final scope are confirmed before activation. Subscription checkout remains subject to the live catalog and release controls.
Can I add website leads, campaigns and messages?
Yes, these can be scoped alongside your call floor. Website services, campaign work, consent, approved sending identities and applicable messaging registration remain separate requirements. Ad spend and service work are not bundled into the software price.
Make room for better conversations.
Bring your people, your leads and your next steps together.
Plan your floor